TANKLESS WATER HEATERS OF ORLNADO 
#CFC1432448
LICENSED & INSURE

TANKLESS WATER HEATERS OF ORLNADO 
#CFC1432448
LICENSED & INSURE
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CALL NOW 407-466-0177

Terms & Conditions

Tankless Water Heaters of Orlando LLC- Terms & Conditions

Terms & Conditions

Tankless Water Heaters of Orlando LLC

1. Scope of Work

Tankless Water Heaters of Orlando LLC (“Contractor”) agrees to furnish labor, materials, equipment, and permits (if included in the accepted proposal) necessary to complete only the work specifically described in the approved estimate. Any additional work requested by Customer or required due to unforeseen conditions shall constitute a change order and may result in additional charges.

2. Existing Conditions

Contractor is not responsible for the condition, failure, leakage, deterioration, or code compliance of existing plumbing, gas piping, venting, electrical systems, drain piping, water piping, valves, fittings, fixtures, appliances, structural components, or any equipment not installed or modified by Contractor.

Existing systems may contain hidden defects, including corrosion, scaling, deterioration, improper installation, or code violations that become apparent only after work begins. Repairs to pre-existing conditions will only be performed upon Customer authorization and will be billed as additional work.

3. Cosmetic Surfaces & Heavy Equipment Removal

Contractor will exercise reasonable care to protect the property during removal of existing equipment and installation of new equipment.

Customer acknowledges that removal and installation of water heaters, tankless water heaters, boilers, storage tanks, and related equipment may require maneuvering heavy or oversized equipment through garages, closets, utility rooms, attics, crawl spaces, second-floor installations, stairways, narrow hallways, finished living spaces, or other confined areas.

While Contractor will utilize reasonable protective measures, Contractor shall not be responsible for minor cosmetic damage, including paint scuffs, scratches, finish blemishes, minor drywall marks, trim marks, flooring marks, stair scuffs, railing scuffs, or similar incidental cosmetic damage reasonably associated with moving heavy equipment through confined spaces.

This limitation does not apply to damage resulting from Contractor’s gross negligence or willful misconduct.

4. Finished Surfaces

Minor patching of wall penetrations made by Contractor is included unless otherwise stated in writing.

Painting, texture matching, drywall finishing, flooring repair, tile repair, cabinet repair, trim replacement, concrete repair, stucco repair, landscaping restoration, paver repair, or other finish work is specifically excluded unless expressly included in the accepted proposal.

5. Customer Responsibilities

Customer agrees to:

  • Provide safe and unobstructed access to the work area.
  • Secure pets during installation.
  • Remove valuables and fragile items from the work area.
  • Notify Contractor of any newly painted, refinished, delicate, or specialty finished surfaces before work begins.
  • Ensure water, electrical power, and gas service are available unless otherwise agreed.

Additional labor required due to restricted access, stored belongings, unsafe conditions, or customer delays may result in additional charges.

6. Concealed Conditions

If concealed plumbing, gas, electrical, framing, structural defects, venting issues, asbestos, mold, rot, termite damage, or other unforeseen conditions are discovered during the course of work, Contractor may suspend work until corrective measures are authorized by Customer.

Any additional work required shall be billed separately.

7. Code Compliance

Contractor will install all work in accordance with applicable federal, state, and local building codes in effect at the time of installation.

Previously existing conditions that do not comply with current codes are not included unless specifically listed in the proposal.

Any required code upgrades discovered during installation will be discussed with Customer before proceeding and will be billed separately if authorized.

8. Permits & Inspections

Where included in the proposal, Contractor will obtain required permits and schedule inspections.

Contractor is not responsible for delays caused by permitting agencies, inspectors, utility companies, manufacturers, suppliers, weather conditions, or circumstances beyond Contractor’s reasonable control.

9. Customer-Supplied Equipment & Materials

Contractor assumes no responsibility for:

  • Incorrectly ordered equipment
  • Manufacturer defects
  • Missing components
  • Shipping damage
  • Warranty issues
  • Compatibility problems
  • Additional labor required because of customer-supplied equipment or materials

Any additional labor required shall be billed accordingly.

10. Tankless Water Heater Performance

Tankless water heaters produce hot water on demand.

Performance may vary depending upon:

  • Incoming water temperature
  • Water pressure
  • Fixture flow rates
  • Number of fixtures operating simultaneously
  • Gas supply
  • Electrical supply
  • Manufacturer operating specifications

Contractor is not responsible for performance limitations caused by these conditions.

11. Scheduling

Installation dates are estimates only and are subject to change.

Contractor is not responsible for delays caused by weather, permitting, inspections, supply shortages, manufacturer delays, utility interruptions, or other events beyond Contractor’s reasonable control.

12. Change Orders

Any work outside the original proposal requires Customer approval.

Additional work shall be billed at Contractor’s current labor and material rates unless otherwise agreed in writing.

13. Warranties

Manufacturer warranties apply only to equipment supplied by the manufacturer.

Tankless Water Heaters of Orlando LLC provides a one (1) year workmanship warranty from the installation date on labor and materials installed by Contractor.

This workmanship warranty does not cover:

  • Customer misuse or abuse
  • Freezing
  • Power surges
  • Water quality issues
  • Acts of God
  • Existing plumbing failures
  • Equipment not installed by Contractor

14. Payment Terms

Payment is due immediately upon completion unless otherwise agreed in writing.

Unpaid balances may accrue finance charges at the maximum rate permitted by Florida law.

Customer agrees to pay all reasonable collection costs, attorney’s fees, court costs, and costs associated with enforcing Contractor’s lien rights.

15. Florida Construction Lien Notice

Customer acknowledges that Contractor may have lien rights under Florida law for unpaid labor, services, materials, permits, and equipment furnished to improve the property.

16. Limitation of Liability

To the fullest extent permitted by law, Contractor’s liability shall be limited to the amount paid by Customer under the applicable agreement for the work performed.

Contractor shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use, loss of profits, hotel expenses, business interruption, or damages resulting from pre-existing plumbing, gas, electrical, or structural conditions beyond Contractor’s control.

17. Acceptance

By approving an estimate, authorizing work, or permitting work to begin, Customer acknowledges that they have read, understood, and agree to these Terms & Conditions.

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